Feeling unsure about making a purchase from 12thtribe.com? I totally get it. You’re probably asking yourself: Is 12th Tribe a trustworthy website? Well, the answer is yes, they appear to be legitimate. I personally received my order, got approval for a return, and sent back my items. Now I’m just waiting for the refund. Assuming everything goes smoothly with the refund process, would I shop here again?
In my 12th Tribe Reviews, I’ll delve deeper into my experience, covering everything from the purchasing and returning process to my overall thoughts on their clothing. I’ll also provide some brand information to help you make an informed decision. So keep reading for more! And don’t forget to share your thoughts in the comments. Your comment could be really helpful to other readers.
What is the 12th Tribe?
12th Tribe is an online women’s clothing shop with a store location in New York that strives to dress women for their cherished moments. Originally a passion project by Demi, the founder, who created a website and organized pop-up shops featuring vintage items. Her journey led her to LA where she styled women for Coachella, marking a pivotal moment for the brand. Today, they not only specialize in festival season and travel attire but also offer a wide range of every day and evening wear options, so it’s also considered one of the top Shopify Apparel stores.
Is 12th Tribe Ethical?
When shopping online, it’s crucial to consider the ethics of the brand you’re supporting. Unfortunately, 12thtribe doesn’t share any information about their sustainability efforts or contributions to the community on their website. This lack of transparency might be important for individuals who prioritize supporting socially and environmentally responsible companies. If purchasing ethically is a key factor for you, it’s advisable to seek out brands that are more open about their practices in this regard.
12th Tribe Reviews
We recently ordered a dress and belt from 12th Tribe, and while the dress was beautiful, it arrived with a minor defect. However, what truly impressed us was their commitment to quality and their dedication to making things right. Ellie, their customer service representative, was quick to respond and exceptionally helpful. She offered various solutions and, in the end, arranged for a new dress to be shipped to us. This level of care and attention to detail when addressing a minor defect speaks volumes about their commitment to delivering quality products.
Customer service can make or break an online shopping experience, and 12th Tribe clearly understands this. Ellie’s prompt and courteous assistance, even with a sale item that was typically non-exchangeable, was remarkable. Their willingness to go the extra mile for their customers is something to applaud. We genuinely appreciate their exceptional service, and it’s a clear indicator of their dedication to ensuring a positive shopping experience.
12th Tribe boasts a unique and captivating selection of fashion items. Their clothing, as evidenced by the dress we ordered, is not just stylish but also of exceptional quality. It’s evident that they curate their inventory with great care, offering pieces that stand out and make a statement. From beautiful dresses to trendy accessories like the Azalea Wang Diligent Black Cowboy Boot, they have a selection that caters to fashion enthusiasts with a distinct taste.
One of the concerns when shopping online is getting the right fit. Our experiences with 12th Tribe have been consistently positive. The sizing is true to size (TTS), and we’ve never encountered any issues with their clothing. This reliability in sizing is a significant advantage for online shoppers.
12th Tribe Payment Options
When it comes to payment options, 12thtribe has got you covered! They accept a variety of methods such as Visa, MasterCard, Amex, Discover, Apple Pay, Shop Pay, PayPal, Amazon, and gift cards. Plus, they offer the convenient option of Afterpay, which lets you split the cost of your purchase into four equal payments every two weeks. Just keep in mind that this option is only available for orders within the United States. And if you have store credit or gift certificates, you can use those too! Overall, 12thtribe makes it easy to shop and pay for your favorite items.
In summary, 12th Tribe is a fashion retailer that not only offers high-quality and unique clothing but also sets a gold standard for customer service in the industry. Our experiences, as well as those of other satisfied customers, highlight their commitment to ensuring customer satisfaction. If you’re looking for a retailer that goes above and beyond to make your shopping experience seamless and enjoyable, 12th Tribe is the place to be.
FAQs of 12th Tribe
How Much Does 12th Tribe Shipping Cost, and How Long Does It Take?
Orders over $75 get free standard shipping within the US, while orders under $75 cost $7.95 and take 3 to 5 business days to arrive.
What Payment Methods Does the 12th Tribe Accept?
12th Tribe accepts Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shop Pay, and Afterpay, as well as gift cards and store credit.
How Can I Return or Exchange a 12th Tribe Product?
12th Tribe accepts unworn and unwashed items within 14 days of delivery. Simply fill out a form on the website to initiate a request.
How Can I Cancel or Modify an Order?
Contact 12th Tribe’s customer service at 323-688-8075 or [email protected] within one hour of placing your order.