Wix Credit Card Processing Fees | Wix Payments Explained 2023

One great payment processor to use on your Wix site is Wix Payments. It’s absolutely free to set up and offers a seamless payment experience for merchants. With Wix Payments, you can easily receive payments in 5 different currencies, making it a versatile option for your online business or eCommerce store.

Not only does Wix Payments provide a secure and reliable payment solution, but it also offers a fast and convenient way for your customers to make purchases. By accepting card payments directly through Wix Payments, you won’t need to worry about integrating a third-party gateway, saving you time and effort.

Overall, Wix Payments is a fantastic choice for anyone looking to streamline their payment process and provide a smooth checkout experience for their customers.

Wix Payments Fees

Wix Credit Card Processing Fees

You can connect and use Wix Payments for free, but you won’t be able to avoid processing fees. All payment processors, including Wix Payments, charge processing fees.

Transaction Fees

Unlike some competitors, Wix doesn’t charge transaction fees. Not on any of its plans. Not if you choose a third-party payment provider. Nada! Shopify, for example, will charge you transaction fees unless you use its native payment processor Shopify Payments.

Processing Fees

Wix Payments

In the US, Wix’s processing fees are pretty standard, typically 2.9% of the transaction amount + $0.30. While some payment services determine their rates based on multiple factors like the size of your business and the type of credit card used, Wix keeps its prices transparent and straightforward by charging one fixed rate.

  • Wix Credit Card Processing Fees

To accept credit and debit card payments, Wix Payments sets a processing fee of 2.9% of the transaction amount, plus $0.30. This is charged for every payment you receive through Wix Payments. However fees can go down to 1.9% for those in the EU, so it’s worth checking your country on the fee page.

  • Wix PayPal and Stripe Processing Fees

Wix’s processing fees are pretty standard – both PayPal and Stripe charge the same 2.9% + $0.30 fee as a basic rate. 

Refunds & Chargebacks

Wix Payments

Wix simplifies the process of managing refunds, and it doesn’t cost you anything. When a customer requests a refund, it usually takes around 3 to 5 days for them to receive the money back. The best part is that Wix only deducts the processing fee from the original payment, so you don’t lose any additional funds.

You have the flexibility to issue either a full or partial refund. If you choose to give a partial refund, you can always refund the remaining balance at a later time. However, please note that once a refund is initiated, it cannot be canceled or reversed.

Chargebacks, on the other hand, are a different story. Unfortunately, you have limited control over them. If a customer decides to request a chargeback directly from their bank or credit card issuer, they can do so. This can be frustrating because it means you may lose both your product and the money.

With Wix, you will only be notified of a chargeback after the funds have been returned to the customer’s account. It’s important to avoid incurring additional charges from chargebacks, as some competitors like Stripe and Shopify charge $15 for each one. However, Wix does not have any chargeback fees. Nevertheless, it’s advisable to maintain a low chargeback ratio to prevent Wix from closing your account.

Payment Methods Accepted by Wix

Wix Payments

If you decide to go with Wix Payments as your payment provider, it’s important to offer your customers a variety of payment methods. Giving them choices is always a hit! With Wix Payments, you can easily accept payments from major credit card brands such as Visa, Mastercard, American Express, Discover, Diners, and Maestro.

While you can only select one provider for debit/credit card payments, you have the option to add alternative payment methods like Apple Pay. Depending on where you’re located, Wix offers a range of buy now, pay later options like Affirm, Afterpay, Klarna, Sezzle, and PayPal Pay Later. If you’re in Germany, you can also use Giropay, and if you’re in Brazil, Boleto and Pix are available. For those in the Netherlands, iDEAL is an option.

If you’re unsure about Wix Payments, don’t worry! Wix gives you the flexibility to choose from over 80 payment gateways worldwide, including popular ones like PayPal and Stripe. However, it’s worth noting that you may not receive the same competitive rates that you would with Wix Payments.

Wix Payments Pricing Plans

Wix Payments

As we’ve already mentioned, you’ll need to purchase a Wix eCommerce / business plan to get up and running with Wix Payments.

There are four pricing plans to choose from:

  • The Business Basic Plan ($23 a month) This is ideal for small businesses and companies looking to get started with accepting online payments.
  • The Business Unlimited Plan ($27 a month): This is Wix’s most popular package and is best for business owners looking to grow their company.
  • The Business VIP Plan ($49 a month): This is the package for you if you wish to unlock all of Wix’s features.
  • The Enterprise Plan: This is best for larger enterprises in need of a bespoke solution. If that sounds like you, you’ll need to contact Wix directly to receive a customized quote.

While we’re on the subject of money, Wix Payments:

  • Is free to use
  • Is free to set up
  • There aren’t any fees for processing refunds or handling chargebacks.

That said, there’s a standard processing fee of 2.9%  plus $0.30 per transaction when you accept credit and debit card payments. In comparison to competitors like PayPal and Stripe, this seems reasonable, as they, too, charge the same 2.9% + $0.30 fee.

Conclusion

Wix Payments

In conclusion, Wix Payments is an incredibly useful feature for your eCommerce Wix website. The biggest advantage of Wix Payments is that it allows your customers to complete their checkout process without being redirected to a third-party page.

However, if your country or currency is not supported, PayPal is a great alternative that is universally accepted. While it may be a bit more challenging to manage your transactions, using PayPal opens up a much wider market for your business.

It’s important to note that Wix Payments is still relatively new and is expected to expand its availability to more countries and currencies in the future. However, many customers still prefer using a trusted payment processor like PayPal to ensure their safety and satisfaction. Offering multiple checkout options is the best way to give your customers the freedom and flexibility to choose how they want to make their purchases.

Ivy Smith

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